Privacy Policy

1. Who We Are

Khaao Piyo Repeat is a cloud kitchen based in Bhubaneswar, Odisha, India. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or place an order with us.

2. Information We Collect

• Account information: name, email address, phone number.
• Delivery information: delivery address and pin code.
• Order history: items ordered, amounts paid, timestamps.
• Payment information: processed by Razorpay — we do not store card numbers or UPI IDs.
• Device & usage data: IP address, browser type, pages visited (for analytics and security).

3. How We Use Your Information

• To process and deliver your orders.
• To send order confirmations and delivery updates via WhatsApp or SMS.
• To manage your account and subscription if applicable.
• To respond to enquiries and support requests.
• To improve our menu, service, and website experience.
• To comply with legal obligations.

4. Data Storage & Security

Your data is stored securely on Supabase (hosted on AWS, Tokyo region). We use industry-standard encryption in transit and at rest. Access is restricted to authorised personnel only. While we take all reasonable measures, no system is 100% secure.

5. Sharing Your Information

We do not sell your data. We share your information only with:

• Razorpay — to process payments securely.
• Delivery partners — name and address only, to complete delivery.
• Legal authorities — where required by law.

6. Cookies

We use session cookies to keep you logged in and to remember your cart. We may use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, but some features may stop working correctly.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, email us at hello@khaaopiyorepeat.com. We will respond within 7 business days.

8. Data Retention

We retain your account and order data for as long as your account is active, or as required for legal and accounting purposes (typically 7 years). You may request deletion of your account and associated data at any time.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our services after an update constitutes acceptance of the revised policy.

10. Contact

Questions about this Privacy Policy? Email us at hello@khaaopiyorepeat.com or call +91 63621 12152.