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Questions and answers

Plans, delivery, food, changes and payment. Can’t find yours? Ask us on WhatsApp.

Plans and prices

How do subscriptions work?

Pick breakfast, lunch, dinner or all three, veg or non-veg, and a weekly, monthly or custom plan. We cook fresh each delivery day and deliver Monday to Saturday. Every price is on the plans page.

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What is the difference between Basic, Standard and Premium?

All three come from the same kitchen; they differ in how much the menu changes. Basic is the same menu every week, your ghar ka routine. Standard has two menus that take turns week by week. On Premium the whole menu rotates over 4 weeks, with extras like the full thali at lunch, Chinese Night and Biryani Night. Prices differ by plan, and every price is on the plans page.

Can I change my plan?

Yes, when you renew. You pick Basic, Standard or Premium each time, and your renewal is priced on the plan you pick then.

Does Basic have non-veg?

Yes, on set days. At breakfast, an egg omelette on Wednesday. At lunch, egg curry on Wednesday and fish curry on Friday. At dinner, anda tadka on Tuesday and chicken jhola on Saturday.

How much does a tiffin cost per meal?

On a weekly plan, a veg lunch works out to about ₹108 a meal on Basic, ₹133 on Standard and ₹167 on Premium. On Basic, a non-veg lunch is about ₹125 and a veg full day (breakfast, lunch and dinner) about ₹83 a meal. Delivery is included. The plans page shows the per-meal price of every plan.

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How is the per-meal price worked out?

The plan's regular price divided by every meal it delivers: delivery days (Sundays excluded) times meals a day. A monthly plan runs 30 days, so one starting on a Saturday or Sunday takes in an extra Sunday and can differ by a few rupees. Coupons are never included.

What does a monthly tiffin plan cost?

A monthly plan runs Monday to Saturday for 30 days, delivery included. On Basic, veg lunch is ₹2,499, non-veg lunch ₹2,899, a veg full day ₹5,577 and a non-veg full day ₹6,600. Breakfast alone is ₹1,299. Standard and Premium, and every combination, are on the plans page.

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Is there a trial week?

There’s no separate trial. The shortest plan is one week, 6 delivery days, from ₹349.

Who gets WEL30?

WEL30: 30% off your first subscription. For new customers who haven't had a plan with us before. Not valid on renewals. Eligibility is checked at payment.

Can I mix veg and non-veg?

Choose veg or non-veg for your plan. Monday and Thursday are full veg days on every plan.

Delivery

Do you deliver to my area?

We deliver to Patia / KIIT / Infocity, Chandrasekharpur, Jaydev Vihar, Nayapalli / IRC Village, Unit Areas / Ashok Nagar, Saheed Nagar / Bomikhal, Rasulgarh / Mancheswar and Old Town / Lingaraj in Bhubaneswar.

Check your pincode
Do you have a plan for students near KIIT?

There’s no separate student plan or price. KIIT Road, around KIIT Square, is in our Patia / KIIT / Infocity area (pincodes 751023, 751024 and 751030), and we deliver to your hostel gate or room (where the hostel allows), PG or flat. Lunch arrives 12:00 – 2:00 PM and dinner 7:30 – 9:30 PM, Monday to Saturday. Check your exact pincode first.

Check your pincode
Can I get lunch delivered to my office in Infocity?

Yes, if your workplace is in a pincode we deliver to (Infocity, around Infocity Square and DLF Cybercity, is in our Patia / KIIT / Infocity area). Choose a lunch plan and give your work address: we deliver to your desk where the building allows, otherwise reception or security. Lunch arrives 12:00 – 2:00 PM, Monday to Saturday. A plan delivers to one address, so dinner at home needs its own plan.

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What time do you deliver?

Subscription meals arrive Monday to Saturday: breakfast 8:00 – 9:30 AM, lunch 12:00 – 2:00 PM, dinner 7:30 – 9:30 PM. No delivery on Sunday.

How much does delivery cost?

Delivery is included in your plan price. There’s no extra delivery charge. Takeaway orders are collected from our kitchen, so there is no delivery charge.

How do I track my meals and orders?

Sign in and open My Subscription. The calendar shows each day’s meals as scheduled, skipped or delivered. For takeaway, open My Orders for live status and your pickup number. Turn on notifications for updates.

Food

Is the food freshly cooked every day?

Always. We never reheat or freeze meals. Every order is cooked fresh that day and delivered in insulated, sealed packaging to keep it hot.

Can I choose roti or rice at dinner?

Yes, on Premium plans, on Monday, Tuesday, Thursday and Friday dinners: 5 Roti, 3 Roti + Rice (150 g) or Rice only (300 g). 3 Roti + Rice is the default. Wednesday is Chinese Night and Saturday is Biryani Night, so those dinners have no choice. Change it for any day until 11:00 PM the day before. Basic and Standard dinners come with 5 roti; on Standard, Rajma night comes with rice, Paneer/Chicken 65 night with paratha, and Saturday is Pulao Night.

Can you make it Jain or less spicy?

On request. Message us on WhatsApp at +91 98276 14177 for Jain, no onion-garlic or less spicy. Tea and coffee are not part of subscriptions.

Are dishes marked veg and non-veg?

Yes. Every dish on our plans, the weekly menu and the full menu shows a square mark with the word Veg or Non-veg beside it: a dot inside for veg, a triangle inside for non-veg. On the full menu you can also filter to veg only.

Skip, pause and cancel

Can I skip a meal?

Yes. Basic plans can skip up to 2 meals a month; Standard and Premium plans up to 4 meals a month. Skip before 11:00 PM the day before and we add the same meal after your plan's last day.

Can I pause my plan?

Yes, on Standard and Premium: up to 2 times per plan, for 1 to 14 days each. Start the pause at least 12 hours before that day's first meal. Paused meals move to the end and your end date moves out. Basic plans use skips instead (2 a month); message us if you need a longer break.

Can I cancel?

Yes, before your plan starts: message us on WhatsApp at +91 98276 14177 before 11:00 PM the day before your first delivery and we refund you in full. After your first delivery, a plan can't be cancelled for a refund, but you can skip, or pause on Standard and Premium. There is no auto-debit: nothing renews on its own.

Can I cancel a takeaway order?

You can cancel for 2 minutes after you place it. Orders can’t be changed once placed, so cancel and place a new one. After that, message us and we’ll help.

Payment and refunds

What payment methods do you accept?

Subscriptions are prepaid. Pay online with UPI, cards or net banking, and your plan starts on the delivery day you pick. Or pay at our kitchen (Johar Bhavan, Banshi Vihar) by cash, UPI or card, and your plan starts on the next delivery day (Monday to Saturday) after our team confirms the payment. There is no auto-debit. Takeaway: pay online with UPI, cards or net banking, or pay at our counter by cash, UPI or card. We start cooking once you’ve paid. Bulk orders are online only.

When does my plan start if I pay at the kitchen?

On the next delivery day after we approve your payment. You don't pick a date when you pay at the kitchen. Cash, UPI and card are accepted at Johar Bhavan, Banshi Vihar.

What is your refund policy?

Something wrong with a meal, or an item missing? Message us within 2 hours of delivery, with a photo if you can. Approved refunds go back to your original payment method within 5–7 business days.

Refunds policy
What is the minimum order amount?

There is no minimum, for takeaway or for subscriptions.

Still stuck?

Message us on WhatsApp at +91 98276 14177 or email hello@khaaopiyorepeat.com.

We reply on WhatsApp 8:00 AM–10:00 PM, all 7 days.